1. Data Controller
BVMZ GmbH
Hotel Belavita
Silvrettastraße 91
6562 Mathon, Austria

hotel@belavita.at

2. General Information on Data Processing
The protection of your personal data is of particular importance to us. We process your data exclusively in accordance with the applicable legal provisions (GDPR, Austrian Telecommunications Act – TKG).

3. Collection and Processing of Personal Data
We process personal data that you voluntarily provide to us, particularly in connection with:

• Booking inquiries
• Contact forms
• Newsletter subscriptions

This includes, in particular:

Name, Email address, Telephone number, Information relating to your stay

4. Purpose of Data Processing
Your personal data is processed for the following purposes:

• Handling your inquiries
• Processing bookings
• Fulfilling contractual and legal obligations
• Sending information and offers (where you have given your consent)

5. Booking System
We use an external booking system (Elite) to process online bookings. The data you enter is transmitted to the respective provider and processed there. The processing is carried out for the purpose of taking pre-contractual steps and/or fulfilling a contract.

6. Newsletter
If you subscribe to our newsletter, your data will be processed for the purpose of sending you information and special offers.

The newsletter is distributed via the service providers Elite and rapidmail.
Your data is processed based on your consent.

You may unsubscribe from the newsletter at any time by using the unsubscribe link included in every newsletter or by contacting us via email.

7. Server Log Files
When you visit our website, certain information is automatically collected (e.g. IP address, browser type, date and time of access). This data is used to ensure the technical security and optimization of the website.

8. Cookies & Cookie Banner
Our website uses cookies. We use the Clickkeks cookie banner to manage your consent preferences. When you first visit our website, you can choose which cookies you wish to allow. You may change or withdraw your consent at any time.

9. Tracking with Trackboxx
Our website uses Trackboxx to analyze user behavior. This may include the collection of data such as page views, time spent on the website, and the origin of visitors. Such processing is carried out solely on the basis of your consent provided through the cookie banner.

10. Google Maps
Our website uses the map service provided by Google LLC. To use the Google Maps features, it is necessary to store your IP address and transmit it to Google's servers. These servers may also be located in the United States. Google Maps is only activated with your consent via the cookie banner.

11. Social Media Links
Our website contains links to our social media profiles (e.g. Facebook and Instagram). No data is automatically transmitted to these platforms when you visit our website. Data is only transferred once you click on the respective link and visit the provider's website.

12. Wi-Fi Usage
When using our hotel Wi-Fi, technical connection data (e.g. IP address, connection time, and duration) is processed. This processing is carried out in accordance with applicable legal requirements and serves to provide and secure the network.

13. Disclosure of Data
Your personal data will only be disclosed to third parties where this is:

Necessary for the performance of a contract
Required by law (e.g. to tax advisors or IT service providers)

14. Data Retention
Your personal data will only be stored for as long as necessary for the respective purposes or as required by applicable statutory retention obligations.

5. Your Rights
You have the right at any time to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Request restriction of processing
• Data portability
• Withdraw your consent at any time

If you believe that the processing of your personal data violates applicable data protection law, you have the right to lodge a complaint with the Austrian Data Protection Authority.